1. INTRODUCTION

Welcome to Meadow Pets. Zhuoyuan Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains in a clear and transparent manner how we collect, use, store, disclose, and safeguard your information when you use our mobile game application "Meadow Pets" (the "Game"), related websites, and services (collectively, the "Services").

This Privacy Policy is designed to comply with applicable data protection laws, including the EU General Data Protection Regulation ("GDPR"), the UK Data Protection Act, the California Consumer Privacy Act ("CCPA"), and the California Privacy Rights Act ("CPRA"). Please read this policy carefully. By downloading, installing, or using our Game, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use our Services.

2. DATA CONTROLLER AND CONTACT INFORMATION

The data controller responsible for your personal data is: Zhuoyuan Co., Ltd.

Email: contactus@joysourcepub.com

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at contactus@joysourcepub.com. We will respond to your request within 30 days.

3. WHAT INFORMATION WE COLLECT

3.1 Information You Voluntarily Provide to Us

When you actively interact with us, we may collect the following information you voluntarily provide:

• Customer Support Communications: When you contact us via email, in-game feedback forms, or social media, we collect your name, email address, device information, and the details of your inquiry.
• Survey and Feedback Responses: When you voluntarily participate in our user research, satisfaction surveys, or product improvement programs, we collect your answers and comments.

Please note that we do not actively request sensitive personal information (such as race, political opinions, religious beliefs, health data, etc.), and we recommend that you avoid disclosing such information in your communications.

3.2 Information We Collect Automatically

When you use the Game, we automatically collect the following technical information through your device and our servers:

• Device Information: Device model, manufacturer, operating system version and patch level, unique device identifiers (e.g., IDFV), mobile network operator, device language and region settings.
• Usage Data: Game progress, level completion, play duration, in-game action paths, feature usage frequency, session start and end times, daily active duration.
• IP Address and Location Data: Approximate geographic location (city-level) inferred from your IP address. We do not collect precise GPS location.
• Advertising Identifiers: IDFA (iOS) and/or Google Advertising ID (Android) for attribution analysis and non-personalized advertising.
• Log Data: Crash logs, error reports, performance data (e.g., frame rate, load times) to help us diagnose and fix issues.

3.3 Information from Third-Party Sources

If you log in through third-party platforms (such as Apple ID, Game Center, Google Play Games, Facebook), we may receive certain information from your public profile, including your name, email address, profile picture, and friend list (depending on your privacy settings on the third-party platform).

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following business and commercial purposes:

• Providing, maintaining, and optimizing the gaming experience: Loading game resources, saving progress, and personalizing settings.
• Improving and developing new features: Analyzing usage patterns to understand how players interact with the Game.
• Communicating with you: Responding to your inquiries, feedback, and support requests.
• Ensuring security and fraud prevention: Detecting and preventing cheating, abuse, and unauthorized access.
• Legal compliance: Complying with applicable laws, regulations, and legal processes.

5. SHARING AND DISCLOSURE

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as analytics providers, crash reporting services, and customer support platforms.
• Legal Authorities: When required by law, court order, or to protect our rights and the safety of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Objection/Restriction: Object to or request restriction of certain processing activities.
• Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at contactus@joysourcepub.com. We will respond within 30 days.

7. CHILDREN'S PRIVACY

The Game is not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. We encourage you to review this page periodically.